Key Features
Automated Triage & Routing
Automatically categorize incoming emails and route them to the right department or agent.
Intelligent Response Generation
Draft context-aware replies to common inquiries, ready for your team to review and send.
Data Extraction
Pull key information like order numbers, contact details, and case IDs from email bodies.
Sentiment Analysis
Gauge customer emotion in emails to prioritize urgent or sensitive issues effectively.
"The speed and accuracy of the AI-powered claims system from Pand.ai have been remarkable. It has allowed us to serve our customers better and faster during critical times."
AZ
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